Here's how the program will work:

Flow chart showing how resident contacts program and then the energy navigator assists and follows up

There are five simple steps to participate in the Energy Compass program:

1. A resident reaches out to the program via a web form, phone number, or email address.

2. The Energy Navigator gathers information from the resident about their home and interests to help customize their support.

3. The Energy Navigator calls the resident to provide assistance to the resident.

4. The Energy Navigator sends a follow-up email to the resident summarizing resources shared during the call.

5. The Energy Navigator follows up with the resident a few weeks later to check on progress and answer any remaining questions.

For more information about the program, visit: https://www.fairfaxcounty.gov/environment-energy-coordination/fairfax-energy-compass

We need your help! We would appreciate hearing from you about your needs and interests related to home energy. Please fill out the brief 9-question survey that should take less than 5 minutes to complete. When you fill out the survey, you'll jump to the front of the line to speak with an Energy Navigator once the program launches in late summer 2025. Please select Continue below.